International

Your customers are global. So why isn’t your travel insurance?

BY battleface

What does it mean to be a truly global business in 2022?

Customers in Houston, Hamburg and Hong Kong? A workforce spanning multiple time zones? Frictionless communication and trade across borders?

Whatever your definition, there’s one fact you cannot escape: a cookie-cutter approach to global trade is impossible.

battleface is acutely aware of this. Being a travel insurer means enabling our customers to see the world beyond their own borders. But it also means operating within vastly diverse regulatory frameworks, laws, licensing requirements, insurance premium taxation requirements, currencies, payment systems, medical infrastructures, languages, and customer expectations.

Trust us, one size fits all doesn’t work. So what does?

Think global, act local

We rely on dedicated set ups across different regions, time zones, and insurance carrier partners to ensure we’re fine-tuned to numerous local markets. From the actual travel insurance products to 24/7 emergency medical assistance and claims services, we think globally but act locally.

That’s industry standard though, right?

Wrong. Many traditional insurance carriers have a global presence but are siloed between each of their international offices forcing their distribution partners to negotiate and establish agreements independently from one region to another.

A single solution

At battleface, we’re disrupting that outdated model to provide relevant products and services that treat customers like individuals – within a global framework.

Our partners are looking for a single solution that caters to their customers while excelling at locally compliant distribution, licensing, product creation, delivery and service.

Our tech stack takes care of the insurance while distribution partner teams use A|B testing on top of our APIs to deliver insurance products that reflect how our customers really travel.

Why does that matter? Because concentrating on ever-changing customer needs and building the products to serve them translates into increased revenue generation.

Partnerships working for you

Our modular approach to travel insurance underwriting and tech, allows partners to:

• Embed products in a customer’s journey
• Build policies on the go
• Customize based on partners’ marketplace
• Respond to customers’ actual needs
• Offer partner-branded white-label products
• Focus on revenue

Find out more

We’re set up to work with insurtech, traveltech, fintech, hotels, search engines, airlines, online travel agencies, event ticket platforms and more that are seeking a fresh approach from travel insurance.

Just get in touch and we can arrange to go through every option and how it’ll benefit your business.

battleface

Protect your trip with
battleface travel insurance

PRE-EXISTING MEDICAL CONDITION

Pre-Existing Medical Condition means an illness, disease, or other condition during the 180 day period immediately prior to the date Your coverage is effective :

received or received a recommendation for a test, examination, or medical treatment for a condition which first manifested itself, worsened or became acute, or had symptoms which would have prompted a reasonable person to seek diagnosis, care or treatment; or
took or received a prescription for drugs or medicine. Item (2) of this definition does not apply to a condition which is treated or controlled solely through the taking of prescription drugs or medicine and remains treated or controlled without any adjustment or change in the required prescription throughout the 180 day period before coverage is effective under this policy.
required a change in prescribed medication. Change in prescribed medication means the dosage or frequency of a medication has been reduced, increased, stopped and/or new medications have been prescribed due to the worsening of an underlying condition that is being treated with the medication, unless the change is:
1. between a brand name and a generic medication with comparable dosage; or
2. an adjustment to insulin or anti-coagulant dosage.

If you, or someone you are traveling with, has a Pre-Existing Medical Condition, you can still buy a policy from us but there is no cover for any claim arising directly or indirectly from that condition.

PRE-EXISTING MEDICAL CONDITION

Any Medical Condition that, within the last 12 months, required any:

surgery, inpatient or outpatient treatment, referrals or investigations of any sort. This includes being on any waiting list, taking any prescription medication, tablets or required medical treatment (This will not apply to common colds, flu or contraceptive medication);
medical advice or treatment for any respiratory condition relating to the lungs or breathing;
medical advice or treatment for any heart, stroke or diabetic condition;

Hypertension or high cholesterol controlled by 1 prescription drug only and where the dosage has not been changed within the last 12 months will not be considered a pre-existing medical condition

Coverages Available:

*not all coverages are available in all states

Travel Protection Benefits	Limits
Trip Cancellation	100% of trip cost (up to a maximum of $20,000)
Single Occupancy	Up to trip cost
Cancel for Any Reason	Up to 75% of trip cost Up to 50% of trip costs in FL(CFAR not available to NY residents)
Trip Interruption	150% of trip cost
Delay Package
Trip Delay	Maximum $200 per day up to $2,500
Missed Connection	Maximum of $1,000 per covered trip
Baggage Package – Excess
Baggage and Personal Effects	$2,500 $100 Deductible
Baggage Delay	$100 per day up to a maximum of $500
Travel Medical Package – Excess AK, CO, ID, ND, NH – Primary
Travel Medical Expense – Adventure sports included	$100,000 $50,000 in NH $50 Deductible
Emergency Dental	$750
Emergency Evacuation and Repatriation of Remains	Up to $500,000 Up to $1,000,000 in NH
Accidental Death & Dismemberment	$100,000 or $250,000 or $500,000
Pet Medical Package
Pet Medical Expense	Up to $2,000 $100 Deductible
Pet Return	Up to $500
Rental Vehicle Damage – Primary	Up to $35,000 per rented vehicle- Primary $250 Deductible for loss greater than $2,000
Vacation Rental Damage	$1,500 or $3,000 or $5,000

Travel Medical Insurance

Some benefits are subject to an excess (aka, the deductible, or what you have to pay before we pay), as stated in the Policy Schedule, and are per Policy Period.

Benefits	Limits
Cancellation and Curtailment	5,000
Emergency Medical Expenses, Evacuation and Repatriation of Mortal Remains	10,000,000 (excess 250 or 50)
Hospital Benefit	25 per day, maximum 100
Personal Accident	up to 250,000
Baggage Loss or Delay	up to 5,000 (excess 250 or 50)
Personal Money and Passport, limited to 250 in respect of cash	500 (excess 250 or 50)
Personal Liability	500,000
Travel Delay	500
Optional Benefits	Limits
Business Extension	up to 1,000 (excess 100)
Winter Sports (Ski Equipment)	up to 750 (excess 50 or 100)
Important notes: Winter Sports optional cover, where selected, does not extend to the Personal Liability benefit under Section F of the policy Travellers up to the age of 79 can purchase this product. Cover for illness is not available for those aged 75 years or over

Travel Medical Insurance

Some benefits are subject to an excess (aka, the deductible, or what you have to pay before we pay), as stated in the Policy Schedule, and are per Policy Period.

Benefits	Limits
Trip Interruption	2,000
Emergency Medical Expenses, Evacuation and Repatriation of Mortal Remains	10,000,000 (excess 250)
Hospital Benefit	25 per day, maximum 100
Personal Accident	up to 5,000
Baggage Loss or Delay	up to 2,000 (excess 250 or 50)
Personal Money and Passport, limited to 250 in respect of cash	500 (excess 250) *** Limited to 250 in respect of cash
Personal Liability	500,000
Optional Benefits	Limits
Business Extension	up to 1,000 (excess 100)
Winter Sports (Ski Equipment)	up to 750 (excess 50 or 100)
Personal Accident	up to 250,000
Baggage	up to 10,000
Important notes: Winter Sports optional cover, where selected, does not extend to the Personal Liability benefit under Section G of the policy Travellers up to the age of 79 can purchase this product. Cover for illness is not available for those aged 75 years or over

Travel Medical Insurance

Some benefits are subject to an excess (aka, the deductible, or what you have to pay before we pay), as stated in the Policy Schedule, and are per Policy Period.

Benefits	Limits
Cancellation	up to $20,000
Trip Interruption	$1,000
Medical and Emergency Expenses	$5,000,000 (deductible $250)
Hospital Benefit	$25 per day, maximum $100
Personal Accident	up to $50,000
Baggage	$2,000 (deductible $250)
Personal Money and Passport, limited to $250 in respect of cash	$500 (deductible $250)
Personal Liability	$500,000
Optional Benefits	Limits
Business Extension	up to $1,000 (deductible $100)
Winter Sports (Ski Equipment)	up to $750 (deductible $50 or $100)
Important notes: Winter Sports optional cover, where selected, does not extend to the Personal Liability benefit under Section G of the policy Travellers up to the age of 79 can purchase this product. Cover for illness and Winter Sports is not available for those aged 75 years or over Medical and Emergency Expenses are limited to $50,000 within Canada if you are not covered by government health insurance plan (GHIP) at the time of your claim

Travel Medical Insurance

Some benefits are subject to an excess (aka, the deductible, or what you have to pay before we pay), as stated in the Policy Schedule, and are per Policy Period.

Benefits	Limits
Cancellation and Curtailment	5,000
Emergency Medical Expenses, Evacuation and Repatriation of Mortal Remains	10,000,000 (excess 250 or 50)
Hospital Benefit	25 per day, maximum 100
Personal Accident	up to 250,000
Baggage Loss or Delay	up to 5,000 (excess 250 or 50)
Personal Money and Passport, limited to 250 in respect of cash	500 (excess 250 or 50)
Personal Liability	500,000
Travel Delay	500
Optional Benefits	Limits
Business Extension	up to 1,000 (excess 100)
Winter Sports (Ski Equipment)	up to 750 (excess 50 or 100)
Important notes: Winter Sports optional cover, where selected, does not extend to the Personal Liability benefit under Section F of the policy Travellers up to the age of 79 can purchase this product. Cover for illness is not available for those aged 75 years or over