What is emergency assistance?
Regardless of the type of travel emergency—from a natural disaster to terrorist attack, to a serious injury—we can help you. Contact us soon as possible and we’ll guide you every step of the way.
FAQ Category: Services
What is medical assistance?
In the event you become sick or injured while traveling, we can help! We’ll get you started with a referral to a local licensed medical professional. We’ll monitor your condition, and if medically necessary, make arrangements to transport you to the nearest medical facility that can properly treat you. If you have the necessary Emergency … Read more
What is travel assistance?
Travel assistance can be just about anything you need while traveling (or even before). Services we offer include help with lost baggage or passports, travel information, emergency messages to family or friends, and many other services.
How do I file a claim? What can I do to help with the processing of my claim?
If something happens before or during your trip and you want to use your travel insurance, you’ll need to file a claim with us. We recommend bringing a print-out of your policy documents with you when traveling so if you are affected by a storm and lose power or can’t connect to the Internet, you’ll … Read more