Our two-page IPID summarises key information about your policy. It highlights some of the significant exclusions and restrictions, to ensure they have been brought to your attention before you buy. For the full wording, please refer to your policy document here.
That is the predetermined portion of your expenses that you are responsible for paying. Your insurance will cover the portion of your expenses that exceeds your deductible. The excess amount is fixed and can’t be changed.
The cost can vary based upon your age, destination, chosen limits and trip length.
It’s hard for us to give definitive answers to hypothetical situations because one small detail in the situation can change everything. That said, we’ll do our best to answer your questions, or at least help you understand the policy language and how it might apply to various situations.
Filing a claim essentially involves completing a claim form. The claim form is a questionnaire meant to help you achieve the following: Tell us about the incident that caused your claim Specify the financial loss you want reimbursed Provide evidence of the incident to support your claim Once submitted, your claim is promptly assessed by … Read more
Check our Travel Tool for the most up-to-date entry requirements for each country. We recommend checking this periodically before your departure to see if there have been any changes.
Yes, as long as you are not actively participating in war or terrorism. Terrorist activity has increased in frequency and severity over the last two decades. With battleface, travellers can rest easy knowing they are covered in the event of a terrorist attack.
Yes. We provide full benefits, up to the policy limits, for destinations worldwide including countries under the government all but essential and non-essential travel advisories. This includes areas affected by COVID-19.
Yes, our benefits include cover for cancellation, curtailment, quarantine and medical expenses caused by or resulting from COVID-19 for travellers up to and including age 65.
Sure! Just check out our Customer Library to see the policy applicable to your state.