Aussie travellers expect more. Here’s how to provide it

Whether it’s seeking out surf breaks in Bali or pizzerias in Napoli, the ways Australians spend their hard-earned holiday time have never been so diverse. 

For many, travel is no longer a predefined package trip with the tourist crowds but a way to express their own individuality by soaking up unique experiences across all four corners of the globe. 

So why haven’t their travel insurance options kept up? 

For too long, insurance providers have taken a ‘like it or lump it’ approach, bundling extraneous features into one product and offering it up with a shrug. That often means purchasing cover you don’t need, for days you won’t be travelling and paying extra for the privilege. 

Unsurprisingly, many are seeking out alternatives. 

Unbundling travel insurance 

When battleface launched its modular travel insurance product in Australia, one of our primary goals was unbundling travel insurance. We wanted to ensure that our cover was as unique as Australian travellers themselves – allowing them to cherry pick the features that aligned with their trips and discard the rest. 

That means only proceeding with Emergency Medical and Additional Expenses cover if that’s all they need. Or combining it with Trip Cancellation and Snow Pack cover. It means covering their rental vehicle insurance excess for the exact number of days they’re using it. And adding Pet Boarding cover if they own a domestic cat or dog. 

For our partners, the results can be a gamechanger, allowing them to create their own bespoke campaigns using battleface’s platform that tap into the specific needs of their customers, whether that’s taking the family on a skiing holiday or an overseas road trip. 

By preselecting these benefits into the purchase path, customers are rewarded with a more relevant customer experience that leads to a greater conversion rate.  

Forward-thinking partnerships 

Already, battleface has partnered with Awai Travel, a travel tech startup specialising in leisure travel, to provide pre-trip cancellation insurance as standard with every purchase, has seen insurtech platform Wise & Silent build its own products on top of battleface’s API, and partnered with Mustard Underwriting, an agency specialising in providing insurance products to the sharing economy landscape. 

We’re set up to partner with insurtech, traveltech, fintech and neobanks, hotels, registration platforms, online booking engines and many more.  

Just complete the short contact form below and we can arrange to go through every option and how it’ll benefit your business. 


*Note that not all benefits apply and will depend on whether you have selected them (and are reflected on your Certificate of Insurance). Terms, conditions, exclusions, limits and sub-limits apply. Please read the Product Disclosure Statement (PDS) and Target Market Determination (TMD) for further details.