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Travel Insurance Built Just for You

  • COVID-19 Coverage
  • Emergency Assistance
  • Cancel for Any Reason optional add-on
  • Rental Vehicle Damage coverage optional add-on
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Why Lush Palm + battleface?

COVID-19
Coverage

For COVID-19, battleface provides coverage for Trip Cancellation, Trip Interruption, Travel Delay, Travel Medical and Emergency Evacuation if you are diagnosed with COVID-19.

Trip Cancellation
and Interruption

For illness, a hurricane headed to your getaway destination, and more.

Baggage Loss
or Delay

Benefits for baggage loss or delay, including coverage for personal effects.

Rental Vehicle
Coverage

Available as an optional coverage, providing additional protection for your rental vehicle in case of damage.

This is only a brief description of the coverage(s). The policy will contain reductions, limitations, exclusion and termination provisions. Full details of the coverage are contained in the policy. Please read the policy carefully to fully understand the coverages, terms conditions, limits and exclusions. If there are any conflicts or discrepancies between this document and the policy or if any point is not covered in this document, the terms and conditions of the policy shall govern. Not all plans or coverages are available in every state. Please contact battleface.

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More Questions?

We’re happy to share details!

Travel insurance protects you from financial losses you could incur while traveling, either domestically or internationally. Travel insurance is a standalone policy purchased on a per-trip basis, with costs varying based on factors like your age, the length of trip, activities you’ll be participating in, and how much you spent on the trip.

Trip insurance can cover you for everything from minor inconveniences, like missed airline connections or damaged luggage, to major crises, like emergency medical evacuation in a life-threatening situation. Depending on the terms of your policy, you can be reimbursed up to a certain amount for costs incurred when your vacation plans take a turn for the worse. Plus, travel insurance companies also provide 24/7 assistance to help you navigate emergency situations. Learn more about the ins and outs of travel insurance.

Despite your best-laid plans, sometimes the unexpected happens when you’re traveling. That’s where travel insurance comes in handy. A travel insurance policy gives you peace of mind for your trip, whether you’re vacationing, traveling for business, or even as part of an organized tour group.

And it’s more than just peace of mind. Travel insurance provides financial protection if your travel plans change unexpectedly or an emergency happens. That includes everything from reimbursing you for lost baggage, recouping costs when you have to cancel a trip unexpectedly, or even, in a worst-case scenario, providing medical evacuation in case of injury or serious illness. Learn more about why you need travel insurance.

Travel insurance coverage can be bucketed into three main categories: financial reimbursement, travel medical coverage, and 24-hour assistance.

The most common type of travel insurance claim is the financial type. You can submit a claim for costs incurred due to things like needing to cancel your trip (for a covered reason), trip delay or interruption, missed connections, or lost baggage.

Travel medical coverage is an especially important benefit if you’re traveling abroad and your everyday health insurance won’t cover you. Some plans provide primary coverage for medical care you need during your trip.

battleface provides specialized travel insurance for travelers who need more than ordinary insurance. Unlike most travel insurance plans, battleface provides its own 24/7 emergency travel and medical assistance services, benefits for adventure activities and remote destinations.

Just as the name implies, cancel for any reason insurance allows you to cancel a covered trip for any reason and recover a percentage of your non-refundable trip costs. Coverage is typically 50-75% of the total insured trip cost.

Unlike standard travel insurance policies that will only reimburse you for a canceled trip in certain scenarios, cancel for any reason insurance provides maximum flexibility and peace of mind if your travel plans are likely to change.

Yes, when added to a policy, travel insurance covers vacation rental damage insurance in case you or the guests traveling with you cause damage to the property you’re staying in. It offers financial protection and peace of mind in case accidental damage occurs while on vacation.

Until further notice, as an accommodation, the following coverages will be extended to include COVID-19 related losses occurring due to sickness, as sickness is defined in the policy.

  1. Travel Medical Expense and Emergency Evacuation and Repatriation of Remains benefits if you or a traveling companion require medical treatment or Emergency Evacuation due to COVID-19-related sickness while on a covered trip.
  2. Trip Cancellation, Trip Interruption and Trip Delay benefits if you, a traveling companion or a family member develop COVID-19-related sickness before or during your covered trip and meet the policy requirements for coverage due to sickness.

Find entry regulations and COVID-19 travel requirements for your next destination with ease here.

Learn more about COVID-19 travel insurance coverage and exclusions.

You can easily find relevant policy documents, notices, summaries and other relevant details regarding our products and services. To view, click here.  

We strongly recommend that you provide your battleface policy and contact information to your travel companies, friends or family members. In case of an emergency, if you are not able to reach us, your next of kin should be able to contact us 24/7 through:

Chat to us from the website

Email: [email protected]

Tel: +1.855.998.2928 or +1.571.441.0775

No. We are committed to treating our customers fairly and are transparent in everything we do. When buying a policy with us, you will not pay us a fee. Instead we receive a commission from the insurance carriers that we work with.

Lush Palm users that purchase battleface coverage have access to VIP Customer Service:

  • Exceptional customer service 24/7/365
  • VIP support before, during & after the trip
  • Access to a team of experienced and empowered professionals.


Medical Assistance
While we can’t stop medical emergencies from happening, we can make sure if something does happen, you’re not alone. With us, you never have to wonder, “What do I do now?” We’re here to help – anytime, anywhere.

  • Ground ambulance
  • Air ambulance
  • Commercial airline, including medical stretcher
  • Medical clearances and Fit-to-Fly assessments
  • Physician, hospital, dental, and vision referrals
  • Repatriation of mortal remains
  • Return travel arrangements
  • Dispatch of doctor
  • Medical evacuation quote
  • In-patient and outpatient medical case management
  • Arrangements of visitor to bedside
  • Medical payment arrangements
  • Medical equipment rental and replacement


Travel Assistance
There's nothing worse than your plans changing at a moment's notice and being stuck somewhere unprepared. At battleface, Lush Palm travelers get what they would want in situations like this (and many others) - advice, direction, and hope. Lush Palm customers can contact our travel experts 24/7 and we can assist with scenarios such as:

  • Emergency return travel arrangements
  • Rental vehicle return
  • Missed connections coordination
  • Lost baggage search; stolen luggage replacement assistance
  • Lost passport and travel documents assistance
  • Travel information, including visa and passport requirements
  • Inoculation information
  • Up-to-the-minute information on local medical advisories, epidemics, pandemics, required immunizations, and available preventive measures
  • Up-to-the-minute travel supplier strike information

Protect Your Trip with battleface® Travel Insurance

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