battleface

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About Us

Our story

Having a ‘battle face’ indicates readiness to confront adversity

Whether visiting friends and family, experiencing new places and cultures, or simply crushing coconuts at the beach, people moving from place to place face obstacles. With the right insurance, travelers can address and mitigate challenges with confidence. Headed around the corner or around the world, people combat travel trials with battleface.

Our mission

When solving problems, we incorporate ideas that help support our humanity-focused mission of bringing people and the world together.

Our
principles

These key principles define our culture and
guide our decisions:

01

BE INTENTIONAL, SPECIFIC, AND TRANSPARENT
We add diverse perspectives to the decision-making process by sharing information broadly and often.

02

FOCUS ON SIMPLE SOLUTIONS
We create simple and empowering solutions to business and customer problems.

03

LEADERSHIP
THROUGH DEVELOPMENT
We seek individuals who have potential and passion, strongly believing that leadership is made, not born.

04

HAVE A
POSITIVE IMPACT
We believe that insurance and travel have positive impacts on people’s lives. Insurance is a source of protection and a force for good in society.

05

BE
DIVERSE
We embrace diversity in every way—period. We believe an unwavering commitment to diversity and inclusion is not only right for the world, it is crucial when building a global, multicultural company.

06

CREATE VALUE BY
CONCENTRATING ON THE CUSTOMER
Our focus on people creates an inherent connection with our customers. At every point in our customers’ journeys, we obsess over solving their problems and use feedback to add value to their lives.

07

HAVE AN
"OWNER'S" MINDSET
We challenge decisions, use data, speak up, have an opinion, make it uncomfortable, are direct, and provide solutions—but most importantly, act to move forward. Invest intelligently, spend on things that have a meaningful impact.

08

MAINTAIN
RELEVANCE
What works today may not work tomorrow. That philosophy requires that we regularly revisit our core principles to confirm we are still speaking our truths.

While titles for each role define responsibilities, well-rounded knowledge and a zest for our mission is what allows us to succeed. We can teach someone a skill. We can’t teach someone to be more passionate.

Our
impact

Our environmental commitment is built into our digital business model: paperless policies, app and screen-based claims filing options, and 24/7 customer service. Many of us work from home.

Social responsibility begins with our remote team. This allows battleface to hire from a global community and increases the company’s diversity and scope.

battleface also invests in projects that enrich communities all over the world, including Kiva, an international non-profit that facilitates crowdfunded loans for people underserved by financial institutions. Along with Kiva, we envision a financially inclusive world where all people hold the power to improve their lives.

JOIN THE TEAM

kiva supporter

We support Kiva, an international nonprofit that facilitates crowdfunded loans for people underserved by financial institutions. Through Kiva’s work, students can pay for tuition, women can start businesses, farmers are able to invest in equipment and families can afford needed emergency care. Check our Kiva Lender profile here.

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  • 64 Countries
  • 8,303 Loans
  • $332,865 Lent

Protect your trip with
battleface travel insurance

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