What is Robin Assist?

Robin Assist is our brand name for providing 24/7 responsive customer service, claims, emergency travel and medical assistance from any device, any time, any place. Our operations team consists of multi-lingual talented humans who come from an extensive travel insurance service backgrounds. Robin Assist can help arrange for emergency medical evacuation or make travel arrangements. … Read more

Are there any hidden fees or charges?

No. We are committed to treating our customers fairly and are transparent in everything we do. When buying a policy with us, you will not pay us a fee. Instead, we receive a commission from the insurance carriers that we work with.

What sanctions and regulations do you follow?

Any payments will only be made in full compliance with all United States economic or trade sanction laws or regulations, including, but not limited to, sanctions, laws, and regulations administered and enforced by the U.S. Treasury Department’s Office of Foreign Assets Control (OFAC). Therefore, any expenses incurred, or claims made involving travel that is in … Read more

How is battleface different from other travel insurance plans?

We’ve unbundled travel insurance by allowing our customer to custom-build their own policies. Our modular Discovery plan allows you select only those coverages you need, and thus can be very cost-effective, while the Multi-Trip Annual Plan offers a comprehensive package of benefits for frequent travelers, at a very affordable price. Unlike most travel insurance plans, … Read more

Where did the name ‘battleface’ come from?

Any type of travel requires preparation and determination. Having insurance that won’t quit when the going gets tough, means travelers of all types can focus on the fun, and face any obstacles with confidence.

How is battleface structured?

battleface travel insurance policies are continuously being updated to respond to the needs of today’s customers. Developed by battleface Inc, products are underwritten by certain underwriters at Lloyd’s of London, on behalf of Lloyd’s Insurance Company S.A. (“Lloyd’s Brussels”), Spinnaker Insurance Company, Berkley A&H, Northbridge General Insurance Corporation, Crum & Forster and Pacific International Insurance, … Read more

About battleface

We’re a full-stack global company enabling customers and partners to easily select travel insurance products and services that perfectly fit their needs. Access to custom built embedded products, relevant benefits and responsive customer service from any device, any time, any place – welcome to a better insurance experience. Welcome to battleface.