Why do I need travel protection?
Despite your best-laid plans, sometimes the unexpected happens when you’re traveling. That’s where travel protection comes in handy. A travel protection plan gives you peace of mind for your trip, whether you’re vacationing, traveling for business, or even as part of an organized tour group. And it’s more than just peace of mind. Travel protection […]
What is travel protection?
Travel protection helps safeguard you from financial losses you could incur while traveling, either domestically or internationally. Travel protection is a standalone plan that can either be purchased on a per-trip basis, or as an annual plan covering multiple trips. Costs can vary based on factors like your age, the length of trip, activities you’ll […]
What is emergency assistance?
Regardless of the type of travel emergency—from a natural disaster to terrorist attack, to a serious injury—we can help you. Contact us soon as possible and we’ll guide you every step of the way.
What is medical assistance?
In the event you become sick or injured while traveling, we can help! We’ll get you started with a referral to a local licensed medical professional. We’ll monitor your condition, and if medically necessary, make arrangements to transport you to the nearest medical facility that can properly treat you. If you have the necessary Emergency […]
What is travel assistance?
Travel assistance provides optional services while traveling (or even before). Examples include help with lost baggage or passports, travel arrangements, and many other services.
How do I file a claim? What can I do to help with the processing of my claim?
If something happens before or during your trip and you want to use your travel protection, you’ll need to file a claim to be reimbursed. We recommend bringing a print-out of your plan documents with you when traveling so if you are affected by a storm and lose power or can’t connect to the Internet, […]
What is a Pre-Existing Medical Condition, and can I get coverage for it on the Multi-Trip Annual Plan?
If you, a family member, or a traveling companion have a pre-existing medical condition, such as heart disease, diabetes, autoimmune disorders, or other conditions, you need to be aware that many travel protection plans exclude any losses resulting from that condition. If you have to cancel or interrupt your trip due to that condition, or […]
How do I know which entry requirements apply to particular countries?
Use our handy Travel Tool to easily find entry regulations and COVID-19 travel requirements for your next destination.
Is the Multi-Trip Annual plan valid for travel anywhere in the world?
Pretty much! There are a few countries and regions where we can’t offer coverage or services: Afghanistan, Belarus, Burkina Faso, Central African Republic, Chad, Crimea, Cuba, Donetsk, Haiti, Iran, Islamic Republic of, Iraq, Israel, Lebanon, Libya, Luhansk, Mali, Mauritania, Myanmar, Niger, North Korea, Russian Federation, Somalia, South Sudan, Sudan, Syrian Arab Republic, Ukraine, Venezuela, Bolivarian […]
Can I pick a future date on which to start my plan?
You may select a start date for your plan up to 180 days into the future.