Update – March 17, 2021
The disease COVID-19, caused by the novel coronavirus, was declared a pandemic by the World Health Organization on March 11, 2020. As such, COVID-19 is deemed a foreseeable event for plans purchased on or after March 11, 2020. In general, claims made due to known, foreseeable, or expected events, including pandemics/epidemics, government prohibitions, warnings, travel advisories, or fear of travel are not covered. Please note that coverage may vary by state.
Until further notice, as an accommodation, the following coverages will be extended to include COVID-19-related losses occurring due to sickness, as sickness is defined in the policy.
- Travel Medical Expense and Emergency Evacuation and Repatriation of Remains benefits if you or a traveling companion require medical treatment or Emergency Evacuation due to COVID-19-related sickness while on a covered trip.
- Trip Cancellation, Trip Interruption and Trip Delay benefits if you, a traveling companion, or a family member develop COVID-19-related sickness before or during your covered trip and meet the policy requirements for coverage due to sickness.
This coverage accommodation applies strictly to loss due to sickness resulting from COVID-19 and is available only if the purchased plan includes the applicable benefits. All other terms, conditions, and exclusions apply. Note that certain terms such as “sickness” are defined within the policy; check your policy for full details.
Please refer to the customer library section of the website here for an updated copy of the battleface policy and all accompanying documents.
For previous COVID-19 statements and other important notices, please visit here.
If you have any questions about an existing policy or purchasing a new policy for upcoming travel, please contact us via:
Email: [email protected]
We will be happy to help you.