How long do I have to file a claim?

The policy states you should file a claim within 20 days after the loss, or as soon as reasonably possible. You should try to complete the claim form and provide supporting documentation to battleface within 90 days after filing the claim, but you have up to one year from the date of loss to submit … Read more

What is emergency assistance?

Regardless of the type of travel emergency—from a natural disaster to terrorist attack, to a serious injury—we can help you. Contact us soon as possible and we’ll guide you every step of the way.

What is medical assistance?

In the event you become sick or injured while traveling, we can help! We’ll get you started with a referral to a local licensed medical professional. We’ll monitor your condition, and if medically necessary, make arrangements to transport you to the nearest medical facility that can properly treat you. If you have the necessary Emergency … Read more

What is travel assistance?

Travel assistance can be just about anything you need while traveling (or even before). Services we offer include help with lost baggage or passports, travel information, emergency messages to family or friends, and many other services.