FAQ Category: Top questions

In order to purchase Cancel For Any Reason coverage, and to qualify for the Pre-Existing Medical Conditions Exclusion Waiver, you must purchase your policy within 15 days of your initial trip deposit. When counting the number of days, the date you first made a reservation or deposit for your trip is considered day zero.  For … Read more

If you, a family member, or a traveling companion have a pre-existing medical condition, such as heart disease, diabetes, autoimmune disorders, or other conditions, you need to be aware that most travel insurance plans exclude any losses resulting from that condition. If you have to cancel or interrupt your trip due to that condition, or … Read more

Cancel For Any Reason provides complete flexibility that truly allows you to cancel for any reason, even one not covered under Trip Cancellation. This benefit is sold as an add-on to your chosen trip cancellation benefit. The limit of coverage is 75% (or 50% if you reside in FL) of your original trip cost. You can select … Read more

That is the predetermined portion of your expenses that you are responsible for paying. Your insurance will cover the portion of your expenses that exceeds your deductible. The deductible amount is fixed and can’t be changed.

The cost of a battleface plan can vary based upon your age, trip cost and trip length. The modular Discovery plan allows you select only those coverages you need, and thus can be very cost-effective, while the Multi-Trip Annual Plan offers a comprehensive package of benefits for frequent travelers at a very affordable price. battleface … Read more

It’s hard for us to give definitive answers to hypothetical situations because one small detail in the situation can change everything. That said, we’ll do our best to answer your questions, or at least help you understand the policy language and how it might apply to various situations.

Filing a claim essentially involves completing a claim form. The claim form is a questionnaire meant to help you achieve the following: Tell us about the incident that caused your claim Specify the financial loss you want reimbursed Provide evidence of the incident to support your claim Once submitted, your claim is promptly assessed by … Read more

Check our Travel Tool for the most up-to-date entry requirements for each country. We recommend checking this periodically before your departure to see if there have been any changes.

Contact our team as soon as you know about these changes,– we can quickly and easily update your policy.

Again, it depends. Oftentimes if the cancellation is due to problems with the airline, such as staffing shortages, they are responsible for rebooking you and covering any expenses you incur. If it’s due to something like a hurricane, there could be coverage under Trip Cancellation, Trip Interruption, Trip Delay or even Missed Connection. As with … Read more